Mojaspin FAQ — All your questions answered, right here

Each person may only register one account. If multiple accounts are detected, all of them may be closed and any bonuses forfeited. This is part of Mojaspin's commitment to fair play.

On the login page Click the "Forgot Password?" link. A reset link will be sent to your registered email. Click the link to set a new password. If you don't receive the email, check your spam folder or contact support.

KYC is not required for small transactions. However, for large withdrawals and premium features, you'll need to complete KYC using a national ID or passport. Verified accounts benefit from the highest level of security and the fastest payouts.

Yes, you can update your mobile number, address, and preferred language in your account settings. To change your name or date of birth, please contact support — verification documents may be required.

After logging in on the Deposit page Choose your preferred payment method — mobile banking, e-wallet, or bank transfer. Enter the amount and follow the instructions. In most cases, deposits are credited instantly.

The minimum deposit on Mojaspin is BDT 100, applicable across all payment methods. The maximum deposit depends on your account tier — VIP members enjoy higher limits.

Withdrawals at Mojaspin are processed in an average of 15 minutes. Mobile banking and e-wallets are typically the fastest. Bank transfers may take 1–3 business days. Accounts with completed KYC enjoy even faster processing.

Mojaspin generally does not charge any fees for deposits or withdrawals. However, your payment provider may apply their own charges. Please review your payment method's terms and conditions before making a deposit.

Mojaspin supports withdrawals via mobile banking, e-wallets, and bank transfer. Your withdrawal method must match your deposit method — this is a security requirement.

A welcome bonus is automatically credited to your account upon your first deposit after registration. Get a 100% bonus on your first deposit. No code required to claim the bonus.

Each bonus comes with specific wagering requirements. Typically, you must place bets totalling a set multiple of the bonus amount. For full terms and conditions, Terms and Conditions page. Wagering requirements must be met before withdrawing a bonus.

Free spins are generally valid on selected slot games. The eligible games are listed in the bonus offer details. Free spins typically expire within 7 days.

Mojaspin offers a weekly cashback promotion. A percentage of your net losses for the week is credited back to your account every Monday. VIP members receive a higher cashback rate.

Share your personal referral code or link with friends. Once they register and make their first deposit, a bonus will be added to your account automatically. There's no limit on referral bonuses.

Mojaspin features:

• Live Casino (Blackjack, Roulette, Baccarat, Poker)
• Slot Machines (300+ varieties)
• Sports Betting (Cricket, Football, Tennis, and 30+ more sports)
• Virtual Sports
• Esports Betting

Yes, all games on Mojaspin are RNG (Random Number Generator) certified. Third-party auditors regularly verify the fairness of results. In live games, real dealers are streamed live.

Bet amounts vary by game type. Slots start from as little as BDT 1. Live Casino tables generally start from BDT 50. Sports Betting is available from BDT 20.

Yes, most slots and casino games can be played in demo mode with no financial risk. However, any winnings in demo mode cannot be withdrawn. Make a deposit to enjoy the full real-money gaming experience.

Completely secure. Mojaspin uses 256-bit SSL encryption, providing military-grade protection. Your personal and financial data is never sold or shared with third parties. To find out more, Privacy Policy Read.

Go to your account settings and open the "Security" section. Enable the 2FA option there. You'll receive a one-time OTP on your mobile with every login. Keeping this enabled reduces the risk of unauthorized access to nearly zero.

Change your password immediately and notify Mojaspin support. Check your login history in your account settings to see every device and location that has accessed your account. If needed, support can temporarily lock your account.

Mojaspin App Download Page Download directly from. The app is available for both Android and iOS. Download the APK file and install it.

Yes, the app offers everything available on the website — and more. It features biometric login, push notifications, and optimized performance. We recommend using the app for the best mobile experience.

To install the APK on Android, you need to enable the "Unknown sources" option. Go to Settings → Security → Unknown Sources and turn it on. If you still run into issues, reach out to our live chat support for assistance.

You're automatically enrolled in the VIP program as soon as you register. Earn points with every bet and level up. For more details, VIP Page View.

VIP points can be redeemed for cash, free spins, and exclusive bonuses. Higher VIP tiers unlock a personal account manager, faster withdrawals, and invitations to special events.

You can reach Mojaspin in three ways:

• Live Chat: Click the chat icon at the bottom right of the website or app. Get help in Bengali, 24/7.
• Email: [email protected] — response within 48 hours.
• FAQ: You'll find answers to most questions right on this page.

Send a detailed message to [email protected]. Include your subject, account ID, and a description of the issue. Mojaspin takes every complaint seriously and aims to resolve it within 72 hours.